Privacy Policy
Effective Date: 01/01/2025
Glory Microfinance Bank Limited (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website https://www.glorymfb.com or engage with us through our services.
1. Information We Collect
We may collect the following personal information from you:
- Full Name
- Phone Number
- Email Address
- Residential Address
- BVN (Bank Verification Number)
- Any other personal data submitted through loan applications, account creation, or forms on our website
We do not collect financial data such as credit history or income details through the website.
2. How We Collect Information
We collect personal information through the following channels:
- Forms filled out on our website
- Account creation processes
- Loan applications submitted online
- Cookies and tracking technologies used on our website
3. Purpose of Data Collection
We collect and process personal information for the following purposes:
- To process and evaluate loan applications
- To manage customer accounts and services
- To comply with legal and regulatory requirements applicable to financial institutions
- To improve website functionality and user experience
4. Use of Cookies and Tracking Technologies
Our website uses cookies and tracking technologies, including tools like Google Analytics, to:
- Understand visitor behavior and usage trends
- Improve website content and navigation
- Tailor user experience
You may adjust your browser settings to refuse cookies; however, this may affect certain functionalities of the site.
5. Data Sharing and Disclosure
We do not share your personal data with third parties for marketing or commercial purposes.
However, we may disclose information when legally required, such as to comply with regulatory or legal obligations.
6. Data Security
At Glory Microfinance Bank Limited, we are committed to protecting your personal information. We implement a variety of security measures designed to maintain the safety and confidentiality of your data. These include:
- SSL (Secure Socket Layer) encryption for all communications between your browser and our servers
- Data encryption at rest and in transit, ensuring that your information remains protected even in storage
- Firewall protection and intrusion detection systems to prevent unauthorized access to our systems
- Role-based access controls, so only authorized personnel can access sensitive data
- Two-Factor Authentication (2FA) for internal access to sensitive systems
- Regular security assessments, audits, and updates to our infrastructure
- Training programs to educate employees on best practices for data protection
- Robust password and authentication protocols to enhance system integrity
While we implement industry-standard safeguards, please be aware that no security system is impenetrable. We encourage you to take personal precautions as well when using our digital platforms.
7. Your Data Rights
You have the right to:
- Request access to your personal data
- Request correction or updates to your data
- Request deletion of your data, subject to legal and regulatory requirements
To exercise any of these rights, please contact us at admin@glorymfb.com.
8. Children’s Privacy
We do not knowingly collect personal data from individuals under the age of 18. If you are a parent or guardian and believe that your child has provided personal data to us, please contact us immediately.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. Updates will be posted on this page and, where appropriate, communicated via email or newsletters.
10. Contact Us
If you have any questions about this Privacy Policy or wish to make a data-related request, please contact us at:
📧 admin@glorymfb.com
🌐 www.glorymfb.com